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SAP Application
Managed Services

Covering SAP S/4HANA Fashion, SAP S/4HANA Retail, SAP AFS,
SAP Retail, SAP ECC, and SAP Fashion Management

24/7

Global Support Level 1-3

15+

Years of exclusive focus on SAP Fashion & Retail Solutions

Remote

Workforce to Support Regions in North America South America, EMEA & Asia Pacific

Expertise

Covering a Spectrum of SAP Platforms and Technologies

End-to-End
Proactive Monitoring
for Higher Performance

attune's Application Managed Services is designed to free up your resources and reduce TCO with end-to-end Applications and Infrastructure Support Services, utilizing industry standards based Service Delivery Methodology - exclusively for Fashion & Lifestyle brands.

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Reduce IT Cost

Sustain operations at a lower cost and maximize your investment in SAP

Free up your resources

Acquire expertise in SAP capabilities without the time and costs of recruiting

Gain a Dedicated Service Desk

Achieve operational and business process efficiency through a dedicated service desk





Our Support & Solution Offerings

We offer end-to-end solutions that focus on creating business value and driving innovation.

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Functional Support

Leverage deep SAP specialization from our team to optimize usage of functionalities, as well as activate new functionalities and processes in key business areas.

Coverage: SAP S/4HANA Fashion & Vertical Business, SAP S/4HANA Retail, SAP S/4HANA, SAP AFS, SAP Retail SAP ECC, and SAP Fashion Management

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Technical Support

Expertise to help your company utilize smart and efficient ways to extend and optimize your ERP to generate more value from your application portfolio.

Coverage: ABAP, PI/PO, SAP Fiori, SQL, Java J2EE, iOS, Android

 

infrastructure

Infrastructure Monitoring

We help manage your environment 24/7 to ensure your SAP landscape is always up-to-date with the right patches and updates.

Coverage: Basis Support, Batch job monitoring, BI Process chain monitoring





Trusted by leading fashion brands

Learn More  →
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SAP Application Managed Services

Our Methodology and Reporting

Protect and maximize your significant investment in SAP by leveraging a framework designed to ensure higher performance.

Incident Logging

Industry focused Functional, Technical & Infrastructure and monitoring Services

Governance

Governance structure and procedures to reduce risk and maintain compliance

Hotline Facilities

8x5 support on customer time zone and 24x7 support for critical issues via dedicated customer hotline for escalations

Operational reports and Lean Dashboards

Includes SLA based reporting, Trend/Ticket aging reports, Status reporting and more.

Why attune for application managed services

Proven, industry-leading practices for optimal performance and cost savings

Single industry focus & solution knowledge

  • Solely focused on serving the needs of the Fashion & Lifestyle Industry
  • Deep domain expertise in SAP AFS, SAP IS Retail, SAP Fashion Management and S/4HANA Fashion

One Team

  • Dedicated or pooled support consultants with access to attune's vast industry knowledge base
  • A combination of onsite, offsite and offshore delivery models - based on client needs

Framework and ability deliver

  • Proven methodology and governance with greater visibility and transparency
  • Right level of governance to ensure SLA and long-term improvements

Boutique Approach

  • Agility to adapt to customer needs - with flexibility to quickly ramp up/ramp down resources
  • Ability design the most robust IT outsourcing model to fit client needs
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Solution Brief:
attune SAP Application Managed Services for Fashion and Apparel Companies